Prior to developing our first GIS system, we asked potential users many questions. Key questions included: Are they experts with computers or non-technical users of data? What data needs to be accessed and what conclusions will be drawn? What methods will be used to search for the data? How do we keep proprietary information safe? What types of automated analysis would help? Once we had these answers, our goal was to create systems with current and relevant data that were also scalable to incorporate new ideas and solutions.
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