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Here's why 911 might not know where you are when you call

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Heather Gustafson knew exactly what to do after her father slumped into his chair and began turning blue while the family opened presents on Christmas Day 2012: Call 911.

The veteran St. Paul police officer made the call then handed off the phone to start CPR. Her parents' New Brighton home was only a few blocks from the police station, so help should have been just a couple minutes away. ...continued ...


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